Shipping & returns

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Shipping

Delivered from the Saguenay region of Quebec, the delivery of the products of the store is done everywhere in Canada!

The delivery time for the interior of Quebec is estimated between 2 and 5 days. Delivery to OUTSIDE Canada is still to be determined.

The delivery costs are approximately $3.99 per order, but can vary depending on the size of the order.

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Returns & refund Policy

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If for any reason the product received is damaged in transit, it may be returned within 21 days of arrival for a full refund. To do this, simply write in the ‘Contact the store’ section, at the bottom of the page, for more information.

Note that all shipping charges are non-refundable and customers are responsible for return shipping. This store's return policy lasts 21 days. If 21 days have passed since delivery of your goods, we unfortunately cannot offer a refund of any kind.

To be eligible for a return, the item must be unused and in the same condition as received (exept if damaged during shipping). It must also be in the original packaging. In some situations, only partial refunds are given (if applicable).

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